The other day I was discussing with a colleague how frequently a letter, call, email and even a full Request for Proposal (RFP) go unanswered. A simple "yes" or "no" and in business we move on. But when the gray area in between becomes the norm we have a business black hole.
An aside, last night I thoroughly enjoyed watching the new Star Trek movie in a packed theatre with my 15 year-old daughter. Black holes played a key role. After the movie my daughter lovingly called me a "nerd."
So while I can't answer for others I'm going to make sure I'm responsive. Rather than all light being absorbed, maybe I'll "shine" in the process.
Sunshine, Magic and the Value of Optimism
1 year ago
